Mark R. Brown's Resume

Mark R. Brown
122 W. Zeller St.
North Liberty, IA 52317
319-330-4191
airship (at) mchsi.com

Highlights

2006 Created documentation sets for ACT and GMAT statistical analysis systems.
2003 Managed the development of a translation system now in use worldwide by John Deere.
2001 Updated and improved the databases used for troubleshooting John Deere tractors.
1998 Developed Web-based training used by Texas Instruments, Adobe, Hewlett-Packard, and other Fortune 500 companies for training their personnel in Web development.
1996 Authored best-sellers Special Edition: Using Netscape and Special Edition: Using HTML.
1991 Edited .info magazine, voted Best Computer Magazine by Computer Press Association.

Experience

Writing & Editing Have written hundreds of feature stories, editorials, product reviews, and magazine columns for the major magazine groups, including Ziff-Davis, Miller-Freeman, IDG, and Omni. Have written computer books published by Compute, Abacus, and Macmillan/Que. Have set editorial schedules and deadlines, determined editorial content, specified documentation requirements, edited copy, supervised production, and contracted and directed freelance writers and illustrators. Have written and edited extensive documentation sets for farm equipment and for highly complex industrial control and database management systems.
Communications Have created press releases, brochures, folders, information sheets, and other PR materials. Have maintained a network of industry contacts, represented my company at trade shows, appeared as a speaker and trainer, and written and edited a company newsletter. Have prepared PowerPoint and multimedia presentations and was a pioneer in developing content for the World Wide Web.
Management Have managed a multi-million dollar software development project involving multiple contractors, in-house programmers, and international locations. Have managed multiple simultaneous projects, set schedules, and established budgets. Have managed a staff, supervised the flow of work between departments and contractors, directed a health and benefits program, and handled employee grievance and disciplinary procedures.
Technical Have managed very large databases. Have built and installed computer systems and networks. Am experienced in troubleshooting hardware, software, and operating system problems. Have made recommendations for software and hardware procurement. Have participated in product design groups, have written commercial software, and can comprehend most programming languages.

Employment

2004-present ACT, Inc., Iowa City, IA Business Analyst, Technical Writer
2002-2003 John Deere & Co., Davenport, IA Project Manager, Translation Management System
1999-2002 John Deere & Co. Waterloo, IA Database Manager, On-board Tractor Controller Networks
1998-1999 Almon Inc. East Moline, IL Technical Publications Manager, John Deere Des Moines Facility
1996-1998 Macmillan Publishing/Que Indianapolis, IN Freelance Writer, Internet Computer Book Series
1993-1996 Neural Applications Coralville, IA Technical Publications Manager, Industrial Control Systems
1992-1993 Jordan Systems Cedar Rapids, IA Technical Publications Manager, Hazmat Reporting Systems
1985-1992 Info Publications Iowa City, IA Managing Editor, Computer Magazine
1982-1983 Topologic Inc. Burlington, IA Owner and President, Computer Software Publishing Company
1972-1985 J.I. Case Company Burlington, IA Technician, Construction Equipment Manufacturer

Education

1969-1972 Iowa State University Ames, IA Majored in physics, science, and journalism